SNAPSHOTZ - An incredibly powerful yet cost-effective
assessment, auditing & benchmarking tool

Now you can assess your contact centre quickly, efficiently and effectively and at low cost too
A management Reporting Tool A comprehensive and structured business process in itself A budgeting Support Tool A Risk management Tool A Task and Project Management Tool		A productivity measurement tool A KPI Measurement tool A planning tool A Benchmarking tool A Business Intelligence Repository

Now you can assess 8 primary sections of your contact centre - 29 sub-sections and 60 variables. Do-it-Yourself (your management team) or have one of our certified Snapshotz facilitators work with your team to achieve a fast, and professional external view of your operation.. Multiple sites ... Snapshotz shows comparative baselines, benchmarks and assessed status. Used by over 700 contact centres world-wide Available as a once-off licensed usage or as an annual subscription
Download the 350 kb Snapshots Factsheet now .... read it in less than a minute . Click on Snapshotz logo above. Visit the home site by clicking below

Call me on +27 082-568-9976 or email rod@rodjones.co.za for more information or to arrange a demonstration