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South Africa has become one of the world's most sought-after locations for
call centres, contact centres and business process outsourcing.
For 35 years Rod Jones has concentrated his expertise on direct marketing,
telemarketing and contact centres. Since the
mid 80s, Rod Jones has been at the forefront of the SA call centre industry
and he is widely recognised as a national and international subject matter expert
and as a thought leader in this specialised field.
`Business
& Professional Page (On this site)
Contact Centres
- Call Centres Customer Management CRM - Strategic Consulting
Customised Contact Industry Events
Outsourcing and BPO Advisory and brokering
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Rod Jones provides rational strategic and operational solutions to
optimise contract centre effectiveness, efficiency and enviable customer
experiences.
Promoting the
Thought Leadership Model
“An organisation or a
person who is recognised among peers
and mentors for innovative ideas and demonstrates the confidence
to promote or share those ideas as actionable, distilled insights.”
Wikipedia
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